Your retail employees are at the forefront of your business. They’re the first people your customers come in contact with, forming your customers’ first impressions. Which is why your retail teams need to be expertly trained. The Retail Mastery Collection helps you give your retail teams all the knowledge they need to excel in their roles. In this collection your retail employees will learn what Social Commerce is. They will understand the concepts of Hyper-Personalization and Hyper-Localization, and they will learn How to Create a Retail Experience.Your retail teams will also dive into the concepts of Online Stores in Offline Spaces and Augmented Reality in Retail. Each training course in this collection takes 15 minutes or less to complete, which means your staff can fit the training to their schedule according to their needs.
Courses in collection
1. Social Commerce
Train your managers on social commerce. Show them how to increase sales on social media with this course.
2. Online Stores in Offline Spaces
Learn the importance of an online-to-offline strategy. Understand how to draw online customers to your offline space with this course.
3. Hyper-Personalization & Hyper-Localization
Train your managers on hyper-personalization and hyper-localization. Show them strategies that use these for retail success.
4. Retail & Augmented Reality
Train your managers on augmented reality as used in retail. Show them the benefits of using augmented reality in retail with this course.
5. Creating a Retail Experience – Not just Shopping
Train your managers in creating retail experiences. Show them how to create engaging retail experiences with this course.